Trust and security

Our customers trust us with their client lists. We treat that seriously.

A contact database is one of the most valuable things a business owns. This is how we look after it.

Hosted in Australia

Client data is stored in Australian data centres in Sydney.

Access by role

People see only the offices, branches and contacts their role allows, from group level down to the individual.

Consent and unsubscribes

Messages go to opted-in contacts, and every email and SMS carries an unsubscribe that is honoured automatically.

Protected sending

Bounce handling is built into every send to protect each customer's sending reputation.

Your data stays yours

We do not buy, scrape or resell contacts. Every message goes to people our customers already know.

Reporting a concern

If you believe you have found a security issue in one of our products, please contact us and mark it as a security report.

Policies

The documents that govern how we work.